[ Services ]

Voice AI Development & Consulting
by Production Experts

Softcery helps companies plan, build, integrate, and scale AI voice agents for real business workflows — from strategy and architecture to deployment, monitoring, and ongoing improvement.

Book a consultation Estimate voice agent costs

Trusted by the companies building what's next

Coffee
Proximo AI
CaseGen
Bullseye
Eye4Fraud
KlientBoost
The Compliance Company
Vive Health
AdTrail
ProperKey
Coffee
Proximo AI
CaseGen
Bullseye
Eye4Fraud
KlientBoost
The Compliance Company
Vive Health
AdTrail
ProperKey

[ What we help with ]

Six ways we help teams ship voice AI.

Platform Integration & Infrastructure

Connect voice AI to your phone systems, CRMs, and databases — and deploy on managed cloud, private cloud, or on-premises.

Learn more

Model & Voice Customization

Tune how the agent understands, responds, and sounds for your domain and brand.

Learn more

Multimodal Conversational AI

Agents that work across voice, text, documents, and messaging with shared context.

Learn more

AI Agent & Automation Development

RAG systems, document AI, internal copilots, and agentic workflow automation.

Learn more

[ Where voice agents fit ]

Inbound, outbound, and everything in between.

Inbound voice agents

Answer calls, qualify inquiries, route requests, handle bookings, intake, support, and after-hours coverage.

Outbound voice agents

Follow-ups, confirmations, reminders, surveys, appointment updates, and information collection.

Omnichannel agents

Shared context across phone, SMS, WhatsApp, webchat, and internal systems.

[ Built for production ]

Engineered to survive real calls, not just demos.

  • Architecture matched to the use case
  • Multi-provider fallback across LLM, STT, and TTS
  • Quality evaluation on every call
  • Custom conversation flows
  • Observability and monitoring
  • Latency and cost tracking
  • Continuous improvement after launch

[ Industries served ]

Experience where conversations drive the business.

LegalTech

Intake, qualification, and consultation scheduling.

Travel & Hospitality

Reservations, guest requests, and concierge.

Customer Support

Tier-1 and tier-2 resolution at any hour.

SaaS Platforms

Embedded voice and conversational features.

MarTech

Lead qualification and outbound outreach.

Operations-heavy

High-volume, repetitive call workflows.

[ Ways to work ]

Engage us at the stage that fits.

Engagement Best for
Advisory Teams evaluating vendors, feasibility, cost, architecture, or build-vs-buy.
Custom build Companies that need a tailored voice agent developed end to end.
Implementation support Teams that already selected a platform and need integrations, infrastructure, or optimization.

[ Proven in production ]

Voice and AI we've shipped.

6 yrs

in complex B2B software

20+

experts across AI, product, design, and engineering

4.9/5

average client satisfaction

5+

industries: SaaS, hospitality, LegalTech, MarTech, support

Tell us your use case — we'll recommend the right engagement.

One call to map the workflow, the risks, and the fastest path to a voice agent that holds up in production.

Schedule intro call

"What truly stood out was Softcery's deep AI expertise. They were able to take our vision and turn it into a reality, and the final product has exceeded our expectations. Working with Softcery has been a game-changer for our business."

Jeanette Kreft

Jeanette Kreft

Managing Director, The Compliance Company & Upskill AI

"Softcery is not your typical software development agency – they're a full-scale product consultancy. The benefit of working with them is the collaboration."

Ryan Tabb

Ryan Tabb

Founder, Bullseye